With innovations like Unified Wiring Standard, Tru-Fit Slides, Hyperdeck™, and Blade™, Keystone combines unparalleled product integrity with exhaustive testing and inspections to deliver the best products in the industry. In the unlikely event that your Keystone RV experiences a manufacturing defect, we have systems in place to keep you covered. An authorized Keystone RV dealer is your best resource to help you with troubleshooting and warranty service authorizations. If your dealer is unable to help, please contact Keystone Customer Service at (866)425-4369.
1-YEAR LIMITED BASE WARRANTY
Effective for Keystone recreational vehicles manufactured on or after September 1, 2017. The Keystone limited base warranty covers your RV for a period of (1) year from the date of purchase by the original owner. Transferable during the warranty period. The limited warranty covers defects in materials & workmanship supplied by and attributed to Keystone’s manufacturing & assembly of the RV. In addition, for the first year of ownership, the Keystone RV owner relations team will also process all warranty claims for vendor components.* Truly one-stop service.
3-YEAR LIMITED STRUCTURAL WARRANTY
This warranty is effective for Keystone recreational vehicles manufactured on or after September 1, 2017. The limited structural warranty covers your RV for a period of three (3) years from the date of purchase by the original owner. This coverage is transferable during the warranty period and COVERS DEFECTS IN MATERIALS AND WORKMANSHIP ATTRIBUTABLE TO KEYSTONE RV MANUFACTURING AND ASSEMBLY OF THE STRUCTURAL PORTION OF YOUR RV.
Structural coverage includes:
- main steel frame
- steel frame outriggers & cross members
- skeletal framing (wall studs, floor joists, roof rafters)
- exterior sidewalls (laminated & non-laminated)
- roof (laminated & non-laminated)
- roof material installation
- floors (laminated & non-laminated)
- front & rear walls (laminated & non-laminated)
- all slide out boxes & applicable structural components
- fiberglass front caps** (paint fade, cracking)
- front cap windshield installation
This is only a summary of Keystone RV Company's base and structural limited warranties. For complete information regarding Keystone's Limited Warranties, please refer to the Owner's Manuals provided with the RV or visit the Owner's section of this website, or DOWNLOAD THE PDF.
09.20.18 | *excludes generators, tires and ASA electronics | **DAMAGES TO THE CAPS ARE NOT COVERED