Thursday October 04, 2018
One of KRV’s main goals is to ensure that your RV shopping experience is quick, easy and pleasant— providing the Ultimate Ownership Experience. Since its inception in 2014, Keystone’s Key Connect, has grown, improved, and become the main hub for KRV product knowledge and dealer connection.
If you don’t know already, Key Connect is an INCREDIBLE tool for retail shoppers who have questions about Keystone, Keystone brands, specific models or to find an RV that fits a certain lifestyle— they are basically your ultimate RV matchmaker. Like buying a new house, Key Connect keeps all your wants and needs in mind; you can tell them your feature preferences, ask for specifics, or simply describe your RV adventure goals—they will find you the perfect unit for your needs, and exactly where you can find it. The best part is, you are not under any pressure to buy— Key Connect’s purpose is to assist you step by step, through the entire shopping process. If Key Connect cannot help you directly, they have an immediate connection to a team member who can.
Key Connect advisors go through extensive hands-on training to learn each and every product, forward and back. They work alongside KRV salesmen and engineers every week to refresh their product knowledge, stay up to date, and to give retail customers the most valuable details:
“It is extremely important to us that we find you (the customer) something that will be perfect for your family, and that is something we take very seriously—that is also why we put so much time and effort into ensuring we are there at every touch-point. Even if you have no idea what you want yet, we are here to assist through that process. It’s something that we do that no other manufacturer in the industry does, and we take so much pride in it that,” said Ashley Adamaitis, Key Connect Manager.”
According to Adamaitis, Key Connect has been greatly successful and will only continue to grow with their customer base. Key Connect’s goal is for every person to leave the conversation a “happy camper,” and with the utmost confidence in Keystone products.
Key Connect advisors cover all of the US and Canada and are available five days a week via phone or email.
Click here to contact a Key Connect personal assistant.