If your unit does not have a ladder please do not walk on roof. In a case where your unit has a ladder, please pay attention to weight restrictions on the ladder equipped on RV. Please take ordinary safety precautions and do not take unnecessary risk. Do not allow children to climb ladders or be on roof. Please contact your dealership if you have more questions regarding roof structure, maintenance, service, and warranty items. You may also contact Keystone at firstname.lastname@example.org or by phone at 1-866-425-4369.