Customer Service

Phone:
Customer Service hours:
Monday through Thursday 8:00 AM - 5:00 PM and
Friday 8:00 AM - 4:00 PM  (EST)
(574) 534-9430 (Local)
(866) 425-4369 (Toll Free)

Mail:
Keystone RV Company
Customer Service
2425 Davis Drive
Goshen, IN. 46526

Customer Service Email:
Service/Parts/Warranty

Service/Parts/Warranty Inquiry

Email Address:
Name:
Address:
City:
State:	Zip Code:
Phone Number:
Choose Product:	--Please Select-- Big Sky\nChallenger\nCougar\nEnergy\nEverest\nFuzion\nHideout\nHornet\nLaredo\nMontana\nMountaineer\nOutback\nPassport\nRaptor\nSpringdale\nSprinter\nSummerland\nSydney\nVR1\nXlite\n
Serial Number:	(4YDF...4YDT, etc.)
VIN Number:
Comments:

I would like to report a problem or error with this website

FAQ's:
Frequently Asked Questions - Answers many of the most commonly asked questions we receive.
Facts About Formaldehyde

Recalls and Notifications:
Recall 05-060 Chrome Wheel Inspection & Replacement Tredit (26KB)
Recall 05-061 Laredo Battery Compartment Wiring (16KB)
Recall 06-066 Mountaineer Bunk Light (24KB)
Recall 06-072 Cougar Spring Replace – Inspect Only or Replacement (16KB)
Recall 06-074 Cougar 5th Wheel Suburban Furnace Intake (24KB)
Recall 06-075 Cougar Hanger and Shackle Bolt Torque (24KB)
Lug Nut Torque (1.15 MB)
Recall – Recreational Vehicles with Gasoline Powered Generators (120 KB)
Facts about Gasoline Generators and Carbon Monoxide (CO) (196 KB)
Recall 07-078 Raptor Electric Bed Lift (29 KB)
Recall 07-081 Montana Tail Light Socket (29 KB)
Recall 07-083 Valve Stem (39 KB)
Recall 07-085 Montana Hub (30 KB)
Recall 07-088 Fuzion Water Heater (36 KB)
Recall 07-093 Passport FreedomLite Outside Range (37 KB)
Recall 07-095 Hideout Energy Shackle Bolts (29 KB)

Owners Manual:
The manual can be downloaded by individual chapters or as a complete manual.

Download the entire manual here - 4.1 MB