Customer Service

The Keystone product you are looking for is no longer in production. For information about this product please contact customer service.

Customer Service Hours:
Monday through Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 3:00 PM  (EST)

Phone
(574) 534-9430 (Local)
(866) 425-4369 (Toll Free)

Mail
Keystone RV Company
Customer Service
2425 Davis Drive
Goshen, IN. 46526

Customer Service Email:
Service/Parts/Warranty

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FAQ's
Frequently Asked Questions - Answers many of the most commonly asked questions we receive.
Facts About Formaldehyde

Recalls and Notifications

RECALLS AND NOTIFICATIONS    RECALL REFERENCE NUMBER

         USA           CANADA     KEYSTONE
SIZE
2011 - 2012 Cougar High Country 321RES Axles11V-3222011-22511-16650.08 KB
2012 Residence Slideout Light11V-3172011-22211-16549.58 KB
Lug Nut Torque05-0591.15 MB
Facts About Gasoline Generators and Carbon Monoxide46.81 KB
2011 Cougar Laredo Axle11V-0942011-06911-16236.42 KB
2011 Raptor 365LEV Water Line11V-078N/A11-16136.13 KB
2009-2011 Montana 3580RL Propane Line11V-0272011-02411-16049.43 KB
2010-2011 Coupler Inspection11V-0022011-00310-15694.77 KB
2011 Steel Wheels10V-5972010-42110-15753.62 KB
2010-2011 Montana 3750FL Frame10V-5702010-40710-15449.83 KB
2009-2011 Transfer Switch10V-5942010-42010-15350.3 KB
2011 Siemens and Murray Breakers10V-6062010-42910-15250.25 KB
2001-2005 Dimplex Fireplace Remote10V-5212010-37810-151218.89 KB
2007-2011 Norcold 1200 Model Refrigerator10V-5872010-41110-15033.14 KB
2011 Atwood 35 Series Range10V-4782010-33810-14855.24 KB
2011 Dexter Axle10V-4132010-31510-14750.31 KB
2009-2010 Sprinter Select 25RB Wire10V-4032010-29510-14549.16 KB
2010-2011 Raptor 400RBG Propane Line10V-295N/A10-14249.73 KB
2010 Raptor Interactive Technologies Remote10V-2382010-18010-14149.85 KB
2010-2011 Residence Washer Dryer Breaker10V-2412010-18310-13949.13 KB
2008 - 2010 Tire Carrier 16\" Tire on Slideout Bumper10V-0632010-04010-12940.92 KB
2010 Fuzion TEII Ramp Door Hardware10V-0442010-03010-12849.33 KB
2010 Raptor Rear Stab Jacks09V-49209-35709-12749.3 KB
2009 Laredo 301SLR Ladder09V-35409-26409-12449.16 KB
2010 MiChef Microwave09V-31109-24409-12340.64 KB
2010 Passport Axles09V-22809-18409-12249.53 KB
2008 Outback Loft 27V Lift System09V-189N/A09-12049.2 KB
2004-2007 Dometic Refrigerator08V-32508-25208-111342.8 KB
2008 - 2009 Intermediate Side Marker Light08V-37108-27208-11091.79 KB
2008 Springdale Western Edition Propane Hose08V-14008-09808-10549.17 KB
2008 Raptor 3812TS Propane Line08V-13208V-09208-10263.61 KB
2007-2008 Fuzion 373 Propane Line08V-03708-02008-10050.26 KB
2007 - 2008 Challenger Everest Propane Line07V-58507-39807-096135.78 KB
2008 Hideout Energy Shackle Bolts07V-51807-34807-09528.67 KB
1997-2004 Dometic Refrigerator07V-13407-13407-094252.66 KB
2007 Passport 2008 FreedomLite Outside Range07V-48007-32407-09336.75 KB
2007-2008 Big Sky Shower Door Bar07V-41107-29607-09295.96 KB
2007 NRG Suburban Range07V-332N/A07-08949.86 KB
2007-2008 Fuzion Water Heater07V-33007-24707-08835.22 KB
2007-2008 Montana Hub07V-32907-21307-08529.58 KB
2007 Valve Stem07V-28607-21207-08338.91 KB
2007 Montana Tail Light Socket07V-16407-13507-08128.19 KB
2007 Raptor Electric Bed Lift07V-04907-03507-07828.33 KB
2007 Cougar Western Edition Axle Shackle Bolt Torque06V-34606-22506-07523.74 KB
2007 Cougar Furnace Intake Tube06V-31806-20206-07423.8 KB
2007 Cougar 311RLS Axle Spring06V-25706-18506-07215.23 KB
2007 Breakaway Switch06V-230N/A06-07049.5 KB
All - 2006 Trailers with Gasoline Powered Generators06V-19206-14206-068118.39 KB
2006 Cougar Western Edition Axle06V-14506-10406-06949.22 KB
2006 Raptor 3712TS Propane Line06V-087N/A06-06749.46 KB
2006 Mountaineer 342PHT Bunk Light06V-08606-07106-06623.33 KB
2006 NRG 230FS Bunk Bed06V-053N/A06-06449.43 KB
2005-2006 Chrome Wheel Insp & Replacement05V-42405-28705-06025.17 KB
2006 Laredo Battery Compartment Wiring05V-50005-35705-06115.45 KB
2004-2005 Montana Everest 6 Bolt Wheel Torque05V-30905-20205-055223.1 KB
2006 Cambridge Steel Wheel05V-20105-14406-05749.99 KB
2006 Cambridge Dimmer Switch05V-08305-06705-05349.61 KB
2005 Western Edition Furnace05V-07605-06605-05250.38 KB
2005 Outback Sydney 30RLS Wiring04V-57704-44305-04848.9 KB
2004 Zeppelin Dimmer Switch04V-233N/A04-04248.61 KB
2004 Raptor 3612DS Pin Box Frame04V-157N/A04-03949.33 KB

Owners Manual
The manual can be downloaded by individual chapters or as a complete manual.

CHAPTER HEADINGS SIZE
Introduction 368 KB
Table of Contents 1,973 KB
Appendix 422 KB
Warranty Information 287 KB
Effects of Prolonged Occupancy 251 KB
Towing & Leveling 555 KB
Appliances & Equipment 877 KB
Electrical Systems 371 KB
LP Systems 271 KB
Plumbing Systems 450 KB
Slide-Out Systems 305 KB
Care & Maintenance 877 KB
Tire Safety 494 KB
Chemical Sensitivity; Ventilation 181 KB
Contacting The National Highway Traffic Administration 113 KB

Download the entire manual here - 4.1 MB