Customer Service

Customer Service Hours:
Monday through Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:00 PM  (EST)

Phone
(574) 534-9430 (Local)
(866) 425-4369 (Toll Free)

Mail
Keystone RV Company
Customer Service
2425 Davis Drive
Goshen, IN. 46526

Customer Service Email:
Service/Parts/Warranty

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FAQ's
Frequently Asked Questions - Answers many of the most commonly asked questions we receive.
Facts About Formaldehyde

Recalls and Notifications

RECALLS AND NOTIFICATIONS    RECALL REFERENCE NUMBER

         USA           CANADA     KEYSTONE
SIZE
Dometic Refrigerator 2004-200708V-32508-25208-111342.8 KB
Intermediate Side Marker Light08V-37108-27208-11091.79 KB
Raptor Kitchen Slide LP Line08V-13208V-09208-10263.61 KB
Fuzion Kitchen Slide LP Line08V-03708-02008-100129.77 KB
Challenger Everest Kitchen Slide LP Line07V-58507-39807-096135.78 KB
Hideout Energy Shackle Bolts07V-51807-34807-09528.67 KB
Dometic Refrigerator 1997-200407V-13407-13407-094643.97 KB
Passport FreedomLite Outside Range07V-48007-32407-09336.75 KB
Fuzion Water Heater07V-33007-24707-08835.22 KB
Montana Hub07V-32907-21307-08529.58 KB
Valve Stem07V-28607-21207-08338.91 KB
Montana Tail Light Socket07V-16407-13507-08128.19 KB
Raptor Electric Bed Lift07V-04907-03507-07828.33 KB
Cougar Axle Shackle Bolt Torque06V-34606-22506-07523.74 KB
Cougar Furnace Intake Tube06V-31806-20206-07423.8 KB
Cougar Axle Spring06V-25706-18506-07215.23 KB
Recreational Vehicles with Gasoline Powered Generators06V-19206-14206-068118.39 KB
Facts About Gasoline Generators and Carbon Monoxide195.58 KB
Mountaineer Bunk Light06V-08606-07106-06623.33 KB
Laredo Battery Compartment Wiring05V-50005-35705-06115.45 KB
Chrome Wheel Insp & Replacement05V-42405-28705-06025.17 KB
Lug Nut Torque05-0591.15 MB

Owners Manual
The manual can be downloaded by individual chapters or as a complete manual.

CHAPTER HEADINGS SIZE
Introduction 368 KB
Table of Contents 1,973 KB
Appendix 422 KB
Warranty Information 287 KB
Effects of Prolonged Occupancy 251 KB
Towing & Leveling 555 KB
Appliances & Equipment 877 KB
Electrical Systems 371 KB
LP Systems 271 KB
Plumbing Systems 450 KB
Slide-Out Systems 305 KB
Care & Maintenance 877 KB
Tire Safety 494 KB
Chemical Sensitivity; Ventilation 181 KB
Contacting The National Highway Traffic Administration 113 KB

Download the entire manual here - 4.1 MB